Please be sure to read it before applying.
Application Information
This trip is a recruitment-type planned trip conducted by Shikinotabi Co., Ltd. (Hokkaido Governor Registered Travel Agency No. 2-800, Chuo-ku, Chuo-ku, Hokkaido Minami 1-jo Nishi 11-chome) (hereinafter referred to as "the Company"), and if you use the services of Shikinotabi, you will be deemed to have agreed to the terms of use (hereinafter referred to as the "Terms"). Please be sure to read these Terms. Please note that this agreement is subject to change as necessary, so please refer to the latest content when using this website.
1. Travel Conditions
In addition to the following conditions, the terms and conditions of travel are subject to the conditions listed for each course, the travel guide, and the Standard Travel Agency Conditions. If you would like to use the Standard Travel Agency Terms and Conditions, please contact us.
2. Application for travel and conclusion of contract
(1) Please apply with the application fee (full or part of the travel fee) stated on the Company's website, online reservation site, etc. The application fee will be treated as part or all of the tour fee, cancellation fee, or penalty fee. The Tour Contract shall be deemed to be concluded when the Company accepts the conclusion of the contract and receives the application fee. In addition, the use of specific courses and points, etc. is subject to separate provisions on the website, online reservation site, etc. In addition, for the convenience of our business, we may ask you to fill in the necessary items in the prescribed documents and screens.
(2) The Company may accept reservations for travel contracts through its website, online reservation site, telephone, mail, facsimile or other means of communication. In this case, the Tour Contract has not been concluded at the time of reservation, and shall be deemed to have been concluded when the application fee (in full or part of the tour fee) is received by the date stated in the notice after the Company has notified the Company of its acceptance of the reservation. If you do not pay the application fee (full or part of the tour fee) within this period, it may be treated as if you did not make a reservation.
(3) In the event that a travel application is received from the person in charge of the contract as a representative of the traveler constituting the group or group in the same course, the Company shall be deemed to have all agency rights regarding the conclusion and cancellation of the contract.
(4) The person responsible for the contract must submit a list of members to the Company by the date specified by the Company. The person in charge of the contract shall obtain the consent of the constituent himself / herself for the provision of personal information to a third party pursuant to Paragraph 26.
(5) If the person in charge of the contract does not accompany the group or group, the Company shall deem the person in charge of the contract to be the person in charge of the contract appointed in advance after the start of the tour.
(6) The Company shall not be liable for any debts or obligations that the person responsible for the contract currently owes or is expected to bear in the future to the constituents.
3. Application conditions
(1) At the time of the start of the tour, those under the age of 15 must be accompanied by a parent or guardian, except when participating in a specific course (such as a language training tour for elementary and junior high school students). Please note that minors may not be allowed to participate in the event due to national laws and regulations and the rules of the facility.
(2) For travel with special conditions, if the gender, age, qualifications, skills, or other conditions do not meet the conditions specified by the Company, the application may be refused.
(3) If you have a physical or mental disability (e.g., deaf, visually impaired, impaired walking, or traveling with an assistance dog), or are currently in poor health (blood pressure abnormalities, heart disease, chronic disease, food allergies, animal allergies, etc.), are pregnant, may become pregnant, or require special considerations, please let us know when you apply for travel. We will respond to this request to the extent possible and reasonable. We will be happy to ask you again about your situation and the measures you need to take during your trip. (If you are in any of these situations after the conclusion of the travel contract, please notify us immediately.)
In addition, the customer will be responsible for the cost of special measures taken by the Company for the customer based on the customer's request. In order to ensure that the tour is carried out safely and smoothly based on local circumstances and the circumstances of the user organization, we may require conditions such as the accompaniment of a caregiver or companion, the submission of a doctor's certificate or prescribed documents at the request of a public institution or the user organization, and changes to the content of a part of the course.
In addition, if we are unable to arrange for the measures requested by the customer, we may refuse the application for the tour contract or cancel the tour contract.
In addition, depending on the local circumstances and the circumstances of public institutions and user organizations, we may refuse your application for a travel contract or cancel your travel contract.
(4) If the Company determines that a medical diagnosis or medical treatment is necessary due to illness, injury, or other reasons during the Customer's trip, the Company will take necessary measures to ensure the smooth implementation of the Tour. In addition, all costs related to this will be borne by the customer.
(5) Separate actions are not allowed due to the customer's convenience. However, depending on the course, it may be accepted under different conditions. In addition, if you leave the itinerary for your own reasons, please be sure to notify the Company, the tour conductor, or the local staff in advance about whether or not you will return.
(6) In the event that a customer fails to gather at a hotel, sightseeing spot, etc. at the designated meeting place or meeting time without contact, and a search occurs, the Company may take necessary measures to each relevant agency for the search activity, regardless of whether or not there is an accompanying person, from the viewpoint of ensuring safety. In that case, the cost of the search will be borne by the customer.
(7) If the Company determines that the customer is likely to cause inconvenience to other travelers or interfere with the smooth implementation of group activities, the Company may refuse the application.
(8) If the customer falls under any of the following (1) ~ (3), the application may be refused.
(1) When the Customer is recognized as a member of an organized crime group, a quasi-member of an organized crime group, a person related to an organized crime group, a company related to an organized crime group, a corporate racketeer, or any other antisocial force.
(2) When the customer makes violent demands against the Company, makes unreasonable demands, threatening words or actions or acts that use violence in relation to transactions, or acts equivalent thereto.
(3) When the customer disseminates rumors, uses fraudulent means or force to damage the credibility of the Company, interferes with the Company's business, or commits an act equivalent to these.
(9) Special provisions regarding the handling of waiting lists
In the event that the Tour Contract cannot be concluded due to the fact that the Tour Contract is fully booked at that time or for other reasons, the Company will conclude the Tour Contract at the customer's request when the Company is ready to conclude a Tour Contract with the Customer by concluding a special contract with the Customer (hereinafter referred to as "Waiting Option Handling"). You may want to do so.
(1) If the customer wishes to be placed on the waiting list, the Company will charge the application form and an amount equivalent to the application fee after confirming the period during which the customer can wait for a response from the Company. At this time, the Tour Contract has not been concluded, and the Company does not promise that the Tour Contract will be concluded in the future. In addition, for the convenience of our business, we may ask you to fill in the necessary items in the prescribed documents and screens.
(2) The Company shall keep an amount equivalent to the application fee in (1) as a deposit, and when it becomes possible to conclude a tour contract with the customer, the Company will notify the customer that it has accepted the conclusion of the tour contract and apply the deposit to the application fee.
(3) The Tour Contract shall be concluded when the Company receives a notice to the customer that it has accepted the conclusion of the Tour Contract pursuant to (2).
(4) If the Company fails to accept the conclusion of the Tour Contract within the period within which the Customer can wait for a response from the Company, the Company will refund the full amount of the deposit to the Customer.
(5) If the customer requests to cancel the waitlist before the Company responds that the customer accepts the conclusion of the Tour Contract within the period within which the customer can wait for a response from the Company, the Company will refund the full amount of the deposit. In this case, the Company will not charge the cancellation fee even if the customer's request to cancel the waitlist is within the cancellation fee target period.
(10) In other circumstances related to our business, we may refuse your application.
4. Application and payment
Please enter the prescribed information from the reservation page on our website and pay the travel fee. The travel fee will be paid by online payment at the time of booking.
(1) The Company has received an application for the conclusion of a Tour Contract from a cardholder (hereinafter referred to as the "Member") of a credit card company (hereinafter referred to as the "Affiliated Company") with which the Company has a tie-up (hereinafter referred to as the "Communication Contract") on the condition that the full payment of the application fee or the tour fee is received without the Member's signature (hereinafter referred to as the "Communication Contract"). In that case, it will be established when the notice that the Company accepts the conclusion of the contract reaches the member. However, there may be cases where the Company is unable to accept such information as a member of the Company, such as the absence of a membership agreement with a partner company, including a special agreement for unsigned handling, or for business reasons.
(2) When applying for a communication contract, the member shall notify the Company of the "card name", "membership number", "card expiration date", etc., in addition to the "name of the planned tour" and "departure date" for which the member intends to apply.
(3) The "date of use of the card" in the communication contract shall be the date on which the member and the Company are to fulfill the payment or refund obligation of the tour fee, etc. under the tour contract, and in the former case, the date of conclusion of the contract, and in the latter case, the date on which the cancellation of the contract is requested.
(4) In the event that the Tour Contract cannot be concluded due to the fact that the Tour Contract is fully booked at that time or for other reasons, and the Customer specifically wishes to do so, the Company may conclude the Tour Contract when the Company is ready to conclude the Tour Contract with the Customer. The Tour Contract shall be concluded when the Customer receives a notice that the Company has accepted the conclusion of the Tour Contract.
(5) If payment cannot be made by the credit card requested by the member due to credit or other reasons, the Company shall cancel the communication contract and charge a penalty fee equal to the cancellation fee set forth in Paragraph 7 (1).
(6) Reservations cannot be made for resale from travel agencies or corporations that do not have a contract with the Company. In addition, it is not possible to make a proxy reservation under a false name.
5. What is included in the tour fee and what is not included
Includes the bus fare listed on the booking page. (No refund will be given even if part of the use is not made due to customer's convenience.) Entrance fees to tourist attractions, food and beverages and other expenses of a personal nature are not included.
6. Application of travel fees
The courses listed on this booking page are free of charge for accompanying infants under the age of 2 who do not require a seat. However, children occupying a seat will be charged the child rate.
7.Changes to the contents of the tour contract and the tour fee
The Company may change the contents of the contract in the event of a natural disaster, war, riot, suspension of the provision of services such as transportation, an order from a government office, the provision of transportation services that are not based on the original operation plan, or any other reason in which the Company is not involved. In addition, the tour fee may be changed due to the change. In addition, if there is a revision of the fares and charges of the transportation facilities used that greatly exceed the level normally expected due to significant changes in economic conditions, the tour fee may be changed. In the case of an increase, we will notify you before the 15th day counting from the day before the start date of the trip.
8.Cancellation and refund of the tour contract by the customer before the start of the tour
(1) The customer may cancel the Tour Contract by paying the cancellation fee specified below to the Company.
○ Retroactive from the day before the start date of the trip
[1] When canceling after the 20th day (10th day in the case of a day trip) (except for the cases listed in 2 to 5). 20% of the tour fee
[2] In the case of cancellation after the 7th day (except for the cases listed in 3 to 5). 30% of the tour fee
[3] In the case of cancellation on the day before the start date of the tour (except for the cases listed in 4 to 5). 40% of the tour fee
[4] When canceling on the day of the start of the tour (except for the cases listed in 5). 50% of the tour fee
[5] In case of cancellation after the start of the tour or non-participation without contact, 100% of the tour fee
9. Minimum number of participants: 10
10. Cancellation of travel
If the number of applicants is less than the minimum number of participants stated on the reservation page, the tour may be canceled. In this case, we will notify you that the trip will be canceled no later than the third day counting back from the day before the start date of the tour.
11. Tour conductors, etc.
On day trips, a tour conductor will not accompany you unless otherwise specified.
12. Our Responsibilities and Disclaimers
(1) In the performance of the Tour Contract, the Company or a person whom the Company makes arrangements on behalf of the Company (hereinafter referred to as the "Arrangement Agent"). In the event that the customer is damaged intentionally or negligently, we will compensate the customer for the damage suffered.
(2) The provisions of paragraph (1) of this paragraph shall apply only if notice is given to the Company within two years from the day following the occurrence of the damage.
(3) In the event that the customer suffers damage due to reasons beyond the control of the Company or the Company's arrangement agent, as shown below, the Company shall not be liable for (1) of this paragraph. However, this does not apply when the intention or negligence of the Company or the Company's arrangement agent is proven.
(a) Natural disasters, wars, riots, or changes in travel itineraries or cancellation of travel due to these.
(b) Suspension of the provision of services by transportation and accommodation facilities, etc., or changes in travel itineraries or cancellation of travel due to these causes.
(c) Orders from government offices, isolation due to infectious diseases or infectious diseases, or changes or cancellations of travel schedules caused by these.
D. Accidents during free movement.
E. Food poisoning.
F. Theft.
Delays, interruptions, schedule changes, route changes, etc., or changes in travel itineraries or shortening the time spent at the destination caused by these.
(c) Damage caused by accidents or fires at transportation and accommodation facilities, etc.
(4) The Company shall compensate for the damage described in paragraph (1) of this paragraph incurred with respect to baggage only if the Company is notified within 14 days from the day following the occurrence of the damage. However, regardless of the amount of damage, the Company's compensation amount shall be up to 150,000 yen per person (except in cases of willful misconduct or gross negligence on the part of the Company). Suppose that.
13.Your Responsibilities
(1) In the event that the Company suffers damage due to the customer's willful misconduct or negligence, an act contrary to laws and regulations or public order and morals, or the customer's failure to comply with the provisions of the Company's Agent-organized Tour Contract, the Company shall pay compensation for the damage from the customer.
(2) The customer must make use of the information provided by the Company and endeavor to understand the rights and obligations of the traveler described on the website, online reservation site, etc., and the contents of the travel contract.
(3) If, after the start of the tour, the customer recognizes that the travel service described on the website, online reservation site, etc. is different from the contents of the description, the customer must promptly notify the tour conductor, local guide, local arrangement company, travel service provider, etc. at the travel destination.
(4) In the event that a medical examination, medical treatment, or other measures are required due to injury, illness or other reasons during the customer's participation in the tour, the customer will be required to follow the instructions of the Company in order to ensure the smooth implementation of the trip. The cost required for this will be borne by the customer.
14.Special Compensation
Regardless of whether or not the Company is liable, in accordance with the Special Compensation Regulations of the Company's Travel Agency Contract, the Company shall pay a predetermined amount of death compensation, permanent disability compensation, hospitalization compensation, hospital visitation money, and damage compensation for personal belongings for certain damages incurred on the life, body, or baggage of the customer due to an accidental and sudden foreign injury accident during the customer's participation in the tour. Details are described in the Standard Travel Agency Terms and Conditions. If you would like to use the Standard Travel Agency Terms and Conditions, please contact us.
15. Travel Conditions and Travel Fee Standards
The record date for travel conditions and travel fees listed on the website is based on November 11, 2024.
16. Handling of Personal Information
When applying for a tour, the Company acquires the customer's personal information for the prescribed items. Please apply after agreeing to our personal information protection policy and handling of personal information. If you are a representative of a traveler (person in charge of a contract) who makes up a group or group, please apply for the handling of personal information after obtaining the consent of the member (accompanying person). In addition, the acquired personal information of customers will be used for the purpose of contacting customers, providing information on the products and services of our partner companies, etc., and will be provided to transportation and accommodation facilities, insurance companies, souvenir shops, etc. to the extent necessary for travel arrangements and other procedures.
In addition, in the event of illness or accident during the trip, we ask for the personal information of the contact person during the customer's trip. This personal information will be used when we recognize that it is necessary to contact the contact person in the event of a customer's illness. You will obtain the consent of your contact person to provide us with their personal information.
Please refer to here for our personal information protection policy and handling of personal information.
17.Prohibited Acts
The Participant shall not engage in any of the following acts in the contract with the Company.
(1) Acts that infringe or may infringe the copyrights, property rights, privacy, or other rights of other Participants, third parties, or the Company.
(2) In addition to the preceding item, acts that cause or may cause disadvantage or damage to other participants, third parties, or the Company.
(3) Acts that slander other participants, third parties, or the Company.
(4) Acts that are or may be offensive to public order and morals, or acts that provide information that is offensive to public order and morals to other participants or third parties.
(5) Acts for the purpose of profit, or for the purpose of preparing for such acts, through or in connection with a contract with the Company without the consent of the Company.
(6) Acts that violate or may violate laws and regulations.
(7) Other acts that the Company deems inappropriate.
18.Elimination of antisocial forces
(1) The Participant shall declare to the Company that he or she is not a member of an organized crime group, a person related to an organized crime group, or any other antisocial force, and shall guarantee that he or she will not fall under any category in the future.
(2) The Participant shall warrant to the Company that it will not engage in any of the following acts by itself or using a third party.
(b) Violent demands.
(b) Unreasonable demands that exceed legal liability.
(c) Acts of using threatening words or actions or violence in relation to transactions.
(d) Acts that disseminate rumors, use fraudulent means or use force to damage the credibility of the Company, or interfere with the Company's business.
(e) Other acts equivalent to the preceding items.
(3) In the event that the Company is reasonably suspected of violating or violating the commitments made in Paragraph 18, Items 1 and 2, the Company may immediately terminate the contract with the Participant without notice or any other procedure. In addition, the Company shall not be liable for any damages incurred by the Participant due to or in connection with the cancellation.
19. Insurance Coverage
Insurance Company: All Travel Cooperative Travel Accident Compensation
20. Governing Law and Jurisdiction
The establishment, effect, and interpretation of these Terms of Use shall be governed by the laws of Japan. In addition, any dispute arising between the Company and the customer in connection with the Company's services shall be subject to the exclusive jurisdiction of the Sapporo District Court as the court of first instance.
21. Miscellaneous
We will not re-implement the trip under any circumstances. Matters not stated in this statement of conditions are subject to our recruitment-type travel contracts. If you would like to use the standard travel agency terms and conditions, please contact us.
Created on November 11, 2024